As a rough guide, the check-in time is after 2:00 p.m. Let us know your arrival time in case you schedule an early check in. We'll do our best to have your room available.

As a rough guide, the check-out time is before 10:00 a.m. If you plan a late check-out kindly let us know your departure time, we’ll do our best to satisfy your needs.

Yes, Reception service is available 24 hours.

English, Hindi,Telugu.

Yes, we can look after your luggage. If the check in your room is not ready yet or in case of early check out we will store your luggage free of charge on your check-in and check-out days.

Wi-Fi is complimentary for all room bookings.

Hotel has a strict policy against Smoking.

As soon as you have planned your trip! We sometimes have last-minute availability, but in general it's better if you book early.

Yes, children up to the age of 5 can stay for free (accompanied by an adult).

Payment of any outstanding balance is made when you check out, but payment must be guaranteed when you check in, unless agreed otherwise on the basis of the applicable rates.

Booking is possible only by completing the reservation form on our website. Please, select the dates of your stay and type of rooms you have chosen. The system will show you the price for the accommodation (always check the room conditions).

After completing and sending us your order form, you will get an automatic receipt email containing your order number. Within 30 minutes, you will receive Accommodation confirmation. The Accommodation confirmation serves you as a voucher so please do not forget to print it out and take it with you as it contains all the vital details. In case that you requested in your order form any special requests – ie. extra bed, please always double check with the hotel directly that they noted your request and are able to arrange it for you.

Before finalising your reservation please double check your email address because a mistake in the email address is the most common reason why our clients do not receive their confirmations. In some cases, our emails can also end up in the “spam folder” so please check it as well. In any case, please try to contact us by e-mail as we will be very happy to assist you and solve the problem as soon as possible.

You can book as many rooms as are available for a selected period.

Yes, it is absolutely secure as we are using encrypted SSL protocol in all our order forms. This is the latest, most secure technology that encrypts all the details provided in the order form including your credit card details. All our servers are also protected by a firewall against any unauthorised access.

Generally no deposit or prepayment is requested. However, there are few exceptions such as Special conditions or Non refundable reservation. You will find the deposit or prepayment information in the room conditions (please just click on the room name).

It depends on the room payment conditions. In most cases you will pay directly at the hotel after your arrival. However, there are some exceptions - for example Non refundable rooms, so please refer to the room conditions of each room.

If you choose to cancel, kindly call us on the provided number or reply back on the booking number.

When your reservation is cancelled, you will get a cancellation confirmation from us. If you don’t hear back from us in 30 minutes, please get in touch with us by email or feel free to call us on our toll free number.

There are NO Cancellation Charges applicable if Cancellations are made 72 hours prior to the arrival date shall not incur any cancellation charges. Any Cancellation less than 72 hours prior to arrival date will be 30%.